Marley Relaxation Center
Preparing your stay experience
HomeAboutRoomsServicesGalleryBlogContact Reserve on WhatsApp
HomePrivacy Policy
Legal

Privacy Policy

How we collect, use and protect contact and reservation enquiry information.

Last updated: 11 July 2026

This Privacy Policy explains how Marley Relaxation Center & Suites collects and uses information when you visit our website, contact us, or submit a reservation enquiry. It is written to reflect the information currently collected on this website and Nigeria data protection expectations.

Contact: contact@marleyrelaxationcenter.com. Address: Anwai Road, Opposite Mile 5 Primary School, Mile 5, Asaba, Delta State, Nigeria.

Information We Collect

When you use our contact or reservation form, we may collect your name, email address, phone number, enquiry purpose, room selection, check-in and check-out dates, guest count, subject, and message.

We also receive basic technical information that is normally sent by browsers and hosting platforms, such as IP address, device/browser information, timestamps, and security logs.

How We Use Your Information

We use submitted details to respond to enquiries, process reservation requests, handle event or partnership messages, send confirmation emails, provide guest support, protect the website from spam or abuse, and improve our hospitality service.

We do not sell your personal information.

Legal Basis and Consent

We process contact and booking details because you requested a response or reservation, because the information is needed to take steps before providing hospitality services, and because we have a legitimate interest in protecting our website and communicating with guests.

Where consent is required, such as when you tick the acknowledgement on our contact form, you may withdraw that consent by contacting us.

Sharing and Service Providers

We may share limited information with trusted service providers that help us operate the website, send email confirmations, host the website, monitor performance, prevent abuse, or respond to your enquiry.

We may also disclose information if required by law, regulation, court order, or lawful request from a competent authority.

Data Retention

We keep enquiry and reservation records only for as long as reasonably needed for guest service, booking administration, legal, accounting, dispute-resolution, security, and business-record purposes.

When information is no longer needed, we will delete it or anonymise it where practical.

Your Rights

Subject to applicable Nigerian data protection law, you may request access to your personal data, correction of inaccurate data, deletion, restriction or objection to processing, data portability where applicable, withdrawal of consent, or information about how your data is used.

You may also lodge a complaint with the Nigeria Data Protection Commission if you believe your data protection rights have been violated.

Security

We use reasonable technical and organisational safeguards, including server-side form validation, rate limiting, security headers, and server-side handling of email credentials.

No internet service is completely risk-free, so please avoid sending sensitive payment card details, passwords, or highly confidential information through the contact form.

Children

Our website is intended for guests, event organisers, and adults making hospitality enquiries. We do not knowingly collect personal information from children through the contact form.

Updates

We may update this Privacy Policy as our services, legal requirements, or website features change. The latest version will be posted on this page with the updated date.

Also read our Terms & Conditions.